Marketplace fulfillment

Ship faster. Sell more on Amazon and Noon.

Delivery speed is a ranking factor on both platforms. Faster delivery promise wins the Buy Box, wins conversions, wins sales. SamVertex is the Dubai warehouse that ships your marketplace orders same-day, because your rankings depend on it.

Marketplace fulfillment gets your stock onto Noon and Amazon the way each platform demands: FNSKU and Noon barcode labels, polybagging, bundling, and a booked inbound appointment so the shipment clears the fulfillment center instead of bouncing. Prep is AED 0.50 a unit plus the carton label. The same inventory in our Dubai warehouse can feed the marketplaces and your own direct-to-consumer orders, so you hold one pool, not three.

50+
Sellers on SVX
120+
Marketplace orders per merchant per month
Same-day
Dubai delivery, before 2 PM
98%
On-time delivery rate
Why this matters

Amazon ranks on delivery. So does Noon.

Both Amazon and Noon use fulfillment speed as a ranking input. Amazon is explicit about it in their seller documentation: listings that can promise faster delivery earn better Buy Box position. Noon's algorithm weights Express-eligible listings higher in search.

For UAE sellers, that ranking gap is the difference between "featured" and "invisible." A 3-day delivery promise puts you behind sellers promising same-day or next-day, even if your price is lower and reviews are better.

When your stock is with us in Dubai, same-day is the default for your Dubai customers and next-day for every other emirate. You stop competing on price alone and start competing on promise.

Four marketplace listings ranked by delivery promise A stylised marketplace results list: the top row offers same-day delivery and wins the featured Buy Box slot, while rows two through four degrade to two-day, three-to-five-day, and five-to-seven-day delivery promises and sit muted. Your listing AED 129, verified seller, 4.8 stars SAME-DAY BUY BOX featured placement Competitor A AED 125, verified seller, 4.7 stars 2 days Competitor B AED 119, 4.6 stars 3 to 5 days Competitor C AED 115, 4.5 stars 5 to 7 days Lower price loses when delivery promise wins.
Who this is for

If you sell on a UAE marketplace, we're your warehouse.

Marketplace fulfillment works the same way across platforms. The differences are in pickup mode and tracking format, and we handle both.

Amazon UAE sellers

FBM, Easy Ship, Standard Ship. We handle all three fulfillment modes. Amazon picks up daily at our warehouse for Easy Ship orders; we dispatch and deliver ourselves for Standard Ship orders.

Noon sellers

FBP, Noon Express, Noon Partner Delivery. Same pickup-or-we-deliver flexibility as Amazon. Noon's driver collects daily; otherwise we dispatch from our own fleet.

Other UAE platforms

DubaiStore, Namshi, and others. Same warehouse, same operations, different API handshakes. We already run multi-platform merchants who split stock across three or more marketplaces.

How fulfillment works

Two modes. Same warehouse.

Amazon and Noon both give sellers a choice at the order level: the platform picks up and delivers, or you dispatch and deliver yourself. Both modes route through the same SamVertex warehouse operation.

AED 3 per order

Easy Ship or Noon Express

Platform pickup mode

Amazon or Noon sends their driver to our warehouse. They collect in a 2 to 3 PM window daily, typically 5 to 8 orders per pickup per merchant. We pick, pack to platform spec, and have the orders ready.

We do
  • Receive order from the platform
  • Pick, pack, label per platform spec
  • Stage on ready-for-pickup shelf
Platform does
  • Pickup from our warehouse
  • Transit to their network
  • Last-mile delivery to customer

Typical fit: the bulk of marketplace orders, when the platform's delivery SLA is already fast enough for the product.

AED 29 per order flat

Standard Ship or Partner Delivery

SamVertex dispatch mode

Merchant chooses SamVertex to dispatch and deliver end-to-end. We pick, pack, and deliver ourselves, with tracking pushed back to the platform's API so the listing shows live tracking.

We do
  • Everything from pick to customer's door
  • POD photo plus signature on every drop
  • Tracking sync back to the platform
Why choose
  • Faster promise than platform pickup
  • Covers areas platform delivery can't
  • Keeps customer experience on your brand

Typical fit: orders where speed matters for conversion, remote emirates, or premium product launches.

Fulfillment split between platform pickup and SamVertex delivery From the SamVertex warehouse, orders split at a fork: the top path is handled by the marketplace's own driver (platform pickup), the bottom path is handled end-to-end by a SamVertex van. Both paths reach the same customer. Warehouse Platform driver SVX van Customer same endpoint
Unit economics

See your real margin per order.

Adjust for your product price, your category's marketplace commission rate, and which fulfillment mode you use. The calculator shows true per-unit economics after marketplace fees and SamVertex costs. No sign-up, no email, no follow-up.

Listed price on Amazon, Noon, or any other marketplace.

Your category's commission rate. Check your seller dashboard for the exact figure.

Fulfillment mode
Also factor in storage?

Storage per unit per month equals (CBM × AED 85) divided by units. Small items run 0.0005 to 0.002 CBM each, large items 0.01 to 0.05.

Product price AED 100
Marketplace commission -AED 12
Fulfillment fee -AED 3
Net per order AED 85 85.0% margin

Real marketplace invoices carry small extras (platform fees, ad spend if enabled). Actual net lands within 2 to 4 percent of the number above.

Where do I find my commission rate?

Amazon Seller Central goes to Performance then Fees. Noon Seller Center goes to Fees and Payments. The rate varies by category: typically 8 to 15 percent on Amazon UAE, 10 to 15 percent on Noon.

Is the storage cost always that low per unit?

Storage per unit depends on how densely you stack. Small items (accessories, apparel) run 0.0005 to 0.002 CBM each. Large items (home appliances) run 0.01 to 0.05 CBM each. Ask us for a CBM assessment if you want the real number for your product.

What about returns and COD?

Both are free on marketplace orders. Marketplace buyers paying with COD is less common than direct-to-consumer, but when it happens we collect and reconcile with no extra fee.

The flow

From listing to customer, six steps.

Every marketplace order passes through the same operational steps, whether it's Amazon, Noon, or any other UAE platform.

Marketplace order flow across six steps Every marketplace order moves through six logged stages: it is placed on the marketplace, syncs into SVX via API, is picked and packed, handed off either to the platform driver or to a SamVertex van, delivered to the customer, and the tracking pushes back to the marketplace listing. Placed on marketplace API sync into SVX Pick + pack barcode scan Handoff platform or SVX Delivered POD captured Tracking back to platform status visible on the listing, closes the loop
Pricing

Transparent math. Same rates, regardless of marketplace.

These rates apply to orders on Amazon, Noon, DubaiStore, Namshi, and any other UAE marketplace we support. Monthly invoice, no setup fees, no minimums, no contract.

Storage AED 85 per CBM per month
Platform pickup (Easy Ship / Noon Express) AED 3 per order
SamVertex dispatch + delivery (Standard Ship / Partner) AED 29 per order
Returns handling Free
COD collection No extra fee
Custom packaging Quote based

Why is SVX delivery a flat AED 29 instead of pick and pack plus delivery separately?

Simple pricing is honest pricing. The bundled rate means you know the per-order cost upfront without doing math on every invoice line.

Can I switch between modes for different products?

Yes. Platform pickup and SVX delivery are set at the order level on your seller dashboard. Different SKUs can carry different defaults, and you can override per-order whenever it makes sense.

What if I need same-day across all UAE, not just Dubai?

Same-day is Dubai only. For other emirates we ship next-day. If you need anything faster than that, talk to us about a custom arrangement for that specific lane.

Seller health

Your scorecard stays green. Ours does too.

Amazon and Noon track seller performance: on-time ship rate, valid tracking rate, cancellation rate. Poor metrics mean lower rankings, account warnings, or suspension. We run our operation to keep your numbers healthy.

On-time ship rate platform target 95%+
0%
Valid tracking rate platform target 90%+
0%
Late shipment rate platform target under 4%
0%
shown as 20% of the 4% cap
Cancellation rate platform target under 2.5%
0%
shown as 8% of the 2.5% cap
Multi-platform

Sell on two platforms, use one warehouse.

Most of our marketplace merchants sell on more than one platform. Amazon and Noon are the obvious pair in UAE, but we run merchants on DubaiStore, Namshi, and others alongside.

Your stock lives in one location. When an order lands from any platform, our dispatcher sees which platform it came from, the order goes into the same pick queue regardless. Picked and packed from the same shelves, routed to whichever fulfillment mode that platform plus order combination requires.

At month-end, your invoice shows marketplace breakdown so you know exactly which platform drove which costs. Same for COD collection, payouts, returns. All traceable per platform.

Multi-platform flow into one SamVertex warehouse Three marketplace platforms feed orders into one SamVertex warehouse: Amazon, Noon, and other UAE marketplaces. From the warehouse, fulfillment routes out via platform pickup or SamVertex dispatch. SamVertex one warehouse Amazon UAE sellers Noon FBP, Express Other DubaiStore, more PICKUP AED 3 / order SVX DELIVERY AED 29 / order
FAQ

Questions we get.

Does SamVertex integrate with Amazon Seller Central directly?

We work with Amazon's API for order sync and tracking upload. You connect your Seller Central account during onboarding, orders flow automatically into our dispatch queue, tracking pushes back to Amazon so your listing shows live status.

Same for Noon?

Yes. Noon Seller Center has an API we integrate with. Orders sync in, tracking syncs out, no manual input needed.

What about DubaiStore, Namshi, and other UAE marketplaces?

Most of them work similarly via API or webhook. For platforms without a proper API, we use email-based order intake: you set [email protected] as a CC on your order confirmations and our dispatcher logs the orders manually. Small overhead, works well for lower-volume platforms.

What's the difference between Easy Ship and Standard Ship on Amazon?

Easy Ship means Amazon picks up from our warehouse and handles delivery themselves. Standard Ship means we dispatch and deliver ourselves. You choose the mode at the listing or order level in your Amazon dashboard. Same choice on Noon: Noon Express versus Partner Delivery.

Why is SVX delivery flat AED 29 instead of separate pick and pack and delivery fees?

Simpler pricing, simpler math. Merchants running marketplace stores are already doing unit economics on every listing. A bundled rate means you factor AED 29 into your price and move on.

Do you handle returns on marketplace orders?

Yes, and returns are free. Marketplace return rates vary by category but we treat them the same as direct-to-consumer returns: inbound, quality check, restock or dispose. No per-return fee regardless of platform.

What if a customer pays COD on an Amazon or Noon order?

COD is less common on marketplaces than direct-to-consumer but it happens. Our driver collects the cash on delivery, logs it in SVX against the order, and it shows up in your COD balance with everything else. No extra fee for marketplace COD.

How does the calculator's margin estimate compare to my real marketplace net?

Calculator uses your inputs for price and commission rate. Real platforms also charge small additional fees (referral fees, closing fees, advertising fees if you run ads). Your actual net will be within 2 to 4 percent of the calculator output, typically slightly lower due to those extras.

Can I move my existing FBA stock to SamVertex for FBM or Easy Ship?

Yes. Amazon lets you remove stock from FBA and ship it elsewhere. We can coordinate the removal and inbound it to our warehouse. From that point on, those units fulfill as FBM instead of FBA. Typical reasons sellers do this: FBA fees rising for certain SKUs, inventory aged and hitting long-term storage fees, or wanting control over fulfillment speed.

Do you offer FBA prep as part of marketplace fulfillment?

FBA prep is a separate service for stock destined INTO Amazon's fulfillment centers. If you want us to prepare shipments for FBA (labeling, stickering, boxing per Amazon spec), see our FBA Prep page. Marketplace fulfillment here is about orders you fulfill from our warehouse, not about sending stock TO Amazon.

What's your actual on-time ship rate across Amazon and Noon?

99.2% on-time ship. That means the order is picked, packed, and ready for pickup or dispatched within the platform's stated SLA window. Our metrics are visible in every merchant's dashboard.

How fast can I be live with marketplace fulfillment?

Five days from first call if you already have stock in hand. Day 1: service fit plus integration kickoff. Day 2-3: stock inbound to our warehouse. Day 4: API integration live, first test order. Day 5: production orders flowing.

Ready to ship faster?

Your listings deserve same-day delivery.

Marketplace onboarding takes five days from first call to first shipped order. Stock with us, list on whichever platform you sell on, win the Buy Box because you ship faster than your competition.

WhatsApp